Questions

 Answers

Q. Why are payments issued through Accounts Payable processed as a Direct Deposit instead of a check?
A. Direct deposit is a safe convenient method for issuing payments to individuals that significantly reduces the time delay between approval of the reimbursement and processing of the payment. In addition, use of direct deposit reduces the University's risk of theft by eliminating the need for manual check handling and errors in employee mailing addresses.
 
Q. When I receive a payment through Accounts Payable, will I receive a notification?
A. Yes, you will receive an e-mail notification from Accounts Payable when the payment has been processed. The email will be sent to your OSU internet email account (name.#@osu.edu). The email will provide you with the dollar amount of the payment and the date it was submitted to your bank. There will be an Excel spreadsheet attached to the email that itemizes the payment information.
 
Q. What if I do not have an email account?
A. If you do not have an active OSU internet email account, you will not receive an email notification; however, the payment will still be directly deposited into your bank account.
 
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Q. What does the email notification look like?
A.
From:APNotify@ctlr.ohio-state.edu
To: name.n@osu.edu
Date:December 17, 2007
Subject:EFT PAYMENT FROM THE OHIO STATE UNIVERSITY

IMPORTANT NOTICE: ELECTRONIC PAYMENT FROM THE OHIO STATE UNIVERSITY


A payment for you has been processed from OSU which will be deposited directly into your bank account. This payment is most likely due to one or more refunds or reimbursements for expenses incurred on behalf of the University (e.g., travel, supplies). This will be deposited into the same account as your payroll balance account. The payment total and date processed are identified below. Please note this may take several days for processing through the banking system before this appears in your bank account. Please select this link to access answers to Frequently Asked Questions regarding employee electronic refunds and reimbursements. http://www.ctlr.ohio-state.edu/faq/DDEmpl_Faqs.asp If you have additional questions about specific transactions please contact your Department travel initiator or fiscal officer.

Total amount submitted: $1,519.81
Date Processed: 12/13/2007

The attached file is provided for your information UNIV_0000057751_0000039129.csv. Open this file to bring up an Excel worksheet which provides supporting detail of the specific transactions included on this payment.

Payment Details:


If you have further questions, please contact:

Accounts Payable
The Ohio State University
Room 2010 Blankenship Hall
901 Woody Hayes Drive
Columbus, Ohio 43210-4016
Phone: 614 292-6831
Fax: 614 292-2294
Email: APNotify@ctlr.ohio-state.edu
 
Q. I have not accessed my OSU email account before. Where do I start?
A. Instructions for activating your OSU email account are available on the OIT help pages on email at http://8help.osu.edu/2475.html or by calling 8-HELP.
 
Q. How long will it take for my payment to be deposited into my bank account?
A. You should allow at least 3-5 business days for your bank to deposit the payment into your account from the time you receive the email confirmation.
 
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Q. How can I change the bank account where my payment will be deposited?
A. The preferred method for submitting changes to your bank account is through the e-Payroll Website at: http://epayroll.theworknumber.com/osu. Changes utilizing this method will take approximately one week to process. Employees may also complete and sign a Direct Deposit Authorization Card. The form is available online at http://www.ohr.ohio-state.edu/forms/ddform.pdf*. Completed forms should be mailed to the Office of Human Resources, Payroll, Gateway, 1590 North High Street. Utilizing this manual method may take four to six weeks for processing. Additional information about Direct Deposit can be found at: http://hr.osu.edu/payroll/dd.htm.
 
Q. Who should I contact with a question concerning where my payment was deposited?
A. Contact the Accounts Payable office at 292-6831 or send an email to APNotify@ctlr.ohio-state.edu.
 
Q. If my pay is deposited into multiple accounts, will my payment be deposited the same way?
A. The Accounts Payable system provides for only one bank account so each employee payment will be deposited into a single bank account. If you have multiple direct deposit accounts for your pay, your payment will be deposited in the account you have designated as receiving your remaining balance, also referred to as your "leftover amount". Further information can be found at: http://hr.osu.edu/payroll/dd-online.aspx.
 
Q. If I am expecting more than one payment, will these be rolled together into one deposit into my bank account?
A. Yes, if all of the payment information is submitted, approved and processed at the time same. The Excel spreadsheet attached to the notification email will itemize the payment information.
 
Q. Am I allowed to receive a check in lieu of direct deposit for my payment?
A. This option is not available at this time.
 
Q. Can I designate a different bank account for my payment other than the one used for my pay?
A. This option is not available at this time.
 
Q. What if my bank account is closed when my payment reaches my bank?
A. Your bank will return the payment amount to the University. You will need to submit a change of bank account to the Office of Human Resources Payroll. Contact Payroll at 292-2311 for specific instructions on how to expedite this process. Accounts Payable will be able to reissue the payment after the direct deposit change has been processed and confirmed.
 
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Q. What if I do not have direct deposit for my paycheck, how does this affect my payment?
A. The University encourages all employees to utilize direct deposit, when possible. If however, you have elected to receive a paper check for your pay, you will also receive any Accounts Payable payments via a paper check mailed to your home. You will not receive an email confirmation.
 
Q. Will this payment be included in my Form W-2?
A. The Form W-2 includes salary and wages issued through payroll. As this payment is through Accounts Payable and not Payroll, it is not reported on the Form W-2; however, depending on the reason for this payment, you may receive a Form 1099-MISC.
 
Q. I have a Flexible Spending Account (health care and/or day care) and receive a reimbursement for that?  Will that reimbursement be deposited directly into my bank account?
A. No, this reimbursement is not issued through Accounts Payable.