skip navigation
Office of the Controller
SEARCH Search Link to The Ohio State University Website
::
 

Frequently Asked Questions

List of Topics

 

     Press F2 for subsequent instances of the      search term

Questions

Answers

General Inquiries

Q.ChartField maintenance, journal entries, questions related to financial statements
 
A.Contact the Division of Accounting: (614) 292-4156.
 
Q.AP Payment status, non-payment, vendor questions, unresolved issues
 
A.Payment issues should be directed to the Division of Accounts Payable: (614) 292-6831. Unresolved issues should be directed to the Office of the Controller: (614) 292-6220.
 
Q.Student Loan Information
 
A.Student loans are the responsibility of the Office of Student Financial Aid at (614) 292-0300. Students can access their account information by calling (614) 292-EASE.
 
:: Top      :: Back

Accounts Payable

Q.How do I get copies of invoices?
 
A.Copies of invoices processed for payment are mailed to departments. If you do not receive a copy, please fill out the Voucher Request Form and send it to Accounts Payable, Attn: Voucher Retrieval, either by fax, (614) 292-2294, or campus mail.
 
Q.How do I check on the status of an invoice?
 
A.OSU customers can view the status of an invoice via the Procurement Inquiry pages in the PeopleSoft Financials 8.4 system. If the information cannot be found there, contact Accounts Payable at (614) 292-6831.

External Customers should call Accounts Payable at (614) 292-6831.
 
Q.How do I pay an invoice in foreign currency?
 
A.If the department has an invoice that requires payment in foreign currency, send the invoice to Accounts Payable indicating the currency type, amount to be paid, Purchase Order number, and chartfield information, i.e., Org, fund, account, and other optional chartfield segments, if used.

If the department does not have an invoice, send an OSU Request for Payment to Accounts Payable with the same information.

Do not process via the web.

Contact Melanie Evans at (614) 688-5465 or Melanie.Evans @ ctlr.ohio-state.edu with questions.
 
Q.How do I contact the Accounts Payable department?
 
A.Accounts Payable - Staff and Contacts
 
:: Top      :: Back

Working with Vendors and the Division of Accounts Payable

Q.How do I place an invoice on hold or release a hold?
 
A.If a department does not want an invoice to be paid, they must notify Accounts Payable via e-mail at approb@osu.edu and request that the invoice be placed on hold. When the department approves the invoice, it is their responsibility to notify Accounts Payable (via email) to release the invoice in the Financials System.
 
Q.How do I set up and replenish petty cash funds?
 
A.Petty cash funds are established and approved by the Office of the Treasurer.

When Treasury Administration has reviewed and approved the request, the information is sent to Accounts Payable, which issues a check for the start of the petty cash fund.

To replenish the fund, send a signed OSU Request for Payment along with all receipts to Accounts Payable. Include the following: OSU Petty Cash + department name, followed by the custodian's name and address.
 
Q.How do I contact the Accounts Payable department?
 
A.Accounts Payable - Staff and Contacts
 
:: Top      :: Back

OSU Request for Payment (FAS 12)

Q.How do I obtain authorization to use the On-Line Payment Request?
 
A.Complete the Accounts Payable On-Line Payment Request System-Request for Access form.

Fax, (614) 688-0555, or mail the form to Accounts Payable which forwards the request to Systems Development in the Controller's Office.

Systems Development will add the user to the database within 2 business days and send an email notification, including instructions for using the online payment request.
 
Q.How do I contact the Accounts Payable department?
 
A.Accounts Payable - Staff and Contacts
 
:: Top      :: Back

Equipment Inventory

Q.How do I update an asset?
 
A.Instructions for updating an asset in PeopleSoft can be found on the Equipment Inventory home page at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#instruction.
 
Q.How do I receipt assets into the PeopleSoft system?
 
A.Instructions for receipting assets can be found on the Equipment Inventory home page under Instructions at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#instruction.
 
Q.Can I run Asset Management reports myself?
 
A.Yes. Asset Detail by Location, Asset Detail by Profile Category, Equipment Activity, and Physical Inventory & Equipment Review are Asset Managements reports which are available at https://assist-erp.osu.edu. The instructions for these reports are posted on the Equipment Inventory home page at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#instruction.
 
Q.When does Equipment Inventory mail out the Physical Inventory and Equipment Review Report (Self-Audit)?
 
A.The Physical Inventory and Equipment Review Report is mailed out during the first week of the new fiscal year (July).
 
Q.What is the deadline for turning in my Physical Inventory and Equipment Review Report?
 
A.September 30th of the same fiscal year.
 
Q.Is the Self-Audit the same as a Physical Audit?
 
A.No. The self-audit is the Physical Inventory and Equipment Review Report mailed every summer to the equipment coordinator to verify existence, tag/sticker, and location of each capitalized asset. The physical audit is conducted biannually by the Physical Audit Coordinator on behalf of Equipment Inventory.
 
:: Top      :: Back
 
Q.Can I run the Physical Inventory and Equipment Review Report in a different format?
 
A.Yes. The Asset Detail by Location and Asset Detail by Profile Category Report, found in ereports, have the same information as the Physical Inventory and Equipment Review Report. These reports can be run to an Excel spreadsheet or downloaded into a pivot table. Instructions for using the pivot tables can be found at https://assist-erp.osu.edu/assistereports84/WebHelp/ assistereports.htm.
 
Q.Can I retire capitalized assets in the PeopleSoft system?
 
A.No. Only the equipment inventory staff has access to retire UNIV capitalized assets. A retirement form must be initiated by the organization and appropriately signed and submitted to equipment inventory in order for capitalized assets to be removed from the organization's records. Retirement forms can be found at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#form. OSURF asset retirements must be submitted to the OSURF Asset Management department for approval.
 
Q.How do I retire non-capitalized assets in the PeopleSoft system?
 
A.Instructions for retiring non-capitalized assets can be found on the Equipment Inventory home page under Instructions at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#instruction.
 
Q.Do I have to track non-capitalized assets?
 
A.Organizations do not have to track non-capitalized assets in the PeopleSoft system. It is highly recommend that theft-prone items, such as computer equipment be tagged and tracked through Asset Management in the PeopleSoft system.
 
Q.How do I order non-capitalized tags?
 
A.Contact the Equipment Inventory department at 292-6048 or ei.tagger @ osu.edu.
 
Q.Do I have to pay for non-capitalized tags?
 
A.An unlimited number of tags are available to all organizations at no charge.
 
:: Top      :: Back
 
Q.Can I transfer capitalized assets to another organization in the PeopleSoft system?
 
A.No. Only the equipment inventory staff has access to perform an inter-unit or intra-department transfer in the PeopleSoft system. An inter-unit transfer occurs when moving assets from on Business Unit to another Business Unit. An intra-unit transfer occurs when moving assets between organizations within the same business unit. The organization wanting to transfer equipment out of their organization is responsible for filling out an OSU Equipment Interdepartmental Transfer Form, getting it appropriately signed by both organizations, and submitting the form to equipment inventory. The form is used for both types of transfers. Transfer forms can be found at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#form. OSURF asset transfers must be submitted to the OSURF Asset Management department for approval.
 
Q.Can I transfer non-capitalized assets to another department in the PeopleSoft system?
 
A.No. The organization transferring equipment out should retire those non-capitalized assets from the PeopleSoft system. The organization receiving equipment should directly enter those non-capitalized asset into the PeopleSoft system. Instructions for Retiring Non-Capitalized Assets and Direct Entry of a Non-Capitalized Asset are located at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#instruction. OSURF non-capitalized asset transfers must be submitted to the OSURF Asset Management department for approval.
 
Q.Can I donate equipment that no longer has a useful life?
 
A.Please defer to the Dean or Vice President of your college and The Surplus, Materials, and Disposal Department. http://www.ctlr.ohio-state.edu/surplus/surplus.shtm.
 
Q.How do I access the Treasure or Trash Program?
 
A. http://www.ctlr.ohio-state.edu/tot/public/default.asp
 
Q.Can I sell equipment that no longer has a useful life?
 
A.Please defer to The Surplus, Materials, and Disposal Department. http://www.ctlr.ohio-state.edu/surplus/surplus.shtm.
 
Q.Can a professor keep or purchase equipment after a project is over?
 
A.Please defer to the Dean or Vice President of your college.
 
:: Top      :: Back
 
Q.Can I take a piece of equipment off campus?
 
A.The ability to take equipment off campus is at the discretion of the organization. A Permission to Use Off Campus Form must be filled out, appropriately signed, and kept in the organization's file. Permission to Use Off Campus Forms can be found at http://www.ctlr.ohio-state.edu/equipment/equip.shtm#form.
 
Q.Do I have to dispose of equipment through Surplus?
 
A.Please defer to The Surplus, Materials, and Disposal Department. http://www.ctlr.ohio-state.edu/surplus/surplus.shtm.
 
Q.Can I download equipment inventory forms and policies and procedures?
 
A.The asset management forms and policies and procedures are available on-line at http://www.ctlr.ohio-state.edu/equipment/equip.shtm.
 
Q.Can I tag my own capitalized assets?
 
A.Yes. Contact the manager of equipment inventory at 688-4788.
 
Q.I have a tag that is worn or has fallen off. Can I get a new one?
 
A.Yes. Contact the manager of equipment inventory at 688-4788.
 
Q.Is my equipment insured when it is off-campus or at a remote location?
 
A.Please defer to Risk Management at http://www.treasurer.ohio-state.edu.
 
:: Top      :: Back

Division of Accounting and the General Ledger (GL)

Q.Help with the General Ledger.
 
A.Contact the Division of Accounting: (614) 292-4156 or by e-mail through glhelpdesk @ osu.edu.
 
Q.How do I set up ChartField values?
 
A.The New ChartField Value Request Form is designed as an Excel spreadsheet. There is one page for each ChartField segment (i.e., organization, fund, account, program, project) that is centrally maintained. The spreadsheet may be completed and sent to Chartfield-Request @ osu.edu as an attachment to an e-mail message. This message must be sent to Accounting using the e-mail account of the Senior Fiscal Officer or the Chartfield Approver.

A Security Access Form must also be completed when creating a new Organization value.
 
Q.How do I change ChartField values?
 
A.To close, inactivate, rename or change project end dates, send an e-mail to Chartfield-Request @ osu.edu with the appropriate information.
 
Q.How do I obtain a ChartField Reference Guide?
 
A.ChartField Reference guides are available from the Corner Store. The Stores stock Number is #53755.
 
Q.How can I determine if a ChartField value is valid?
 
A.Chartfield Informational Reports are located in eReports/eReports Links/Chartfield Informational Reports.

The ChartField Reference Guide (revised 6/15/00) contains valid account values as of 6/15/00. This may be useful in determining the proper numeric range for an online search.
 
Q.Will paper monthly reports be distributed from the PeopleSoft general ledger?
 
A.The Division of Accounting will distribute paper reports. You may also access and print your reports using the eReports server.
 
Q.How can I get my name added to the distribution e-mail list (to let me know when printed general ledger reports are ready)?
 
A.Contact Brenda Payne at (614) 688-3595 or Brenda.Payne @ ctlr.ohio-state.edu to be added to the distribution list.
 
Q.What is the monthly cut-off for interdepartmental billings?
 
A.IDB's (both online and interface) may be processed through the end of business on the second working day of the following month.
 
Q.What is the monthly cut-off for online journal entries?
 
A.Online journal entries (excluding IDB's and deposits) may be processed through 7:00 pm on the fifth working day of the following month.
 
Q.How do I post an entry to the prior month before the monthly cut-off?
 
A.Override the system default date by entering a date in the prior month or by clicking on the calendar icon and choosing the appropriate date of the prior month. This may be done only while the prior month is still open (i.e., before the appropriate cut-offs during the following month).
 
Q.When is the GL system available for online entries and inquiries?
 
A.The GL is available from 7:00 am to 7:00 pm each weekday.
 
Q.Will there be two closings for June at fiscal year-end?
 
A.Yes. The first close will follow the normal monthly close schedule. Then, period 12 (June) will re-open for adjusting entries. See year-end schedule at http://www.ctlr.ohio-state.edu/accounting/accounting.shtm.
 
Q.Where do I find help with PeopleSoft 8.4?
 
A.Help is available through ASSIST at http://www.oit.ohio-state.edu/hrfin/assist.html or through e-mail at glhelpdesk @ osu.edu.
 
Q.How do I find keystroke equivalents?
 
A.Keystrokes are available through ASSIST at https://assist-erp.osu.edu/assistgl84/WebHelp/ start.htm.
 
Q.How do I contact the Accounting department?
 
A.Accounting - Staff and Contacts
 
:: Top      :: Back

External Financial Reports

Q.How do I get a printed copy of the University's Financial Report?
 
A.Contact Tricia Privette at (614) 688-3728 or Tricia.Privette @ ctlr.ohio-state.edu. If you would like to be added to the annual mailing list, please indicate this.
 
Q.Is the Financial Report available on the webpage?
 
A.Yes. The FY03, FY02, FY01, FY00 and FY99 reports are available in PDF (Adobe Acrobat) format. The FY98 report is available in HTML format.
 
Q.Is the University included in the State of Ohio Consolidated Annual Financial Report (CAFR)?
 
A.Yes.
 
Q.How do I get a copy of the State of Ohio CAFR?
 
A.Call the State of Ohio, Office of Budget and Management at (614)466-4034 to request a printed copy. The report (in PDF format) is also available on their website at http://www.state.oh.us/ obm/BusinessCommunityPage/Financial/cafr.asp.
 
Q.How do I contact the Accounting department?
 
A.Accounting - Staff and Contacts
 
:: Top      :: Back

Financial Training

General Information

Q.What does Financial Training and Documentation offer?
 
A.Financial Training offers a series of workshops on the University's fiscal procedures.
 
Q.Is that the same as the Financial Systems or PeopleSoft training offered through the Office of Information Technology?
 
A.No. The training offered by OIT is technical training in how to use the system. The sessions offered by Financial Training and Documentation cover university policies and procedures as well as how best to work with the offices that have central financial responsibility. However, the two series complement each other and a combined curriculum is available so that you can choose the combination of workshops that best fits your needs.
 
Q.What does it cost to attend the Financial Training Workshops?
 
A.The workshops are offered by the Controller's Office as a service to the university community and are free of charge.
 
Q.What should I do if the class I want to attend is full?
 
A.Be sure to register and get on the "wait-list." This enables Financial Training to determine the need and add an additional session if necessary.
 
:: Top      :: Back
 
Q.How do I arrange to have a workshop presented in our department or college?
 
A.Contact Susan Litton at litton.1 @ osu.edu, or leave a message with Jonnie Wilson at (614) 292-8411.
 
Q.How do I apply to be a Presenter for the Financial Training workshops?
 
A.We always like to hear from knowledgeable individuals who are willing to learn the necessary presentations skills! We offer a three-step train-the-trainer program to get you started. Contact Susan Litton, Director of Financial Training and Documentation, at (614) 292-5211 or via email at litton.1 @ osu.edu for an initial discussion.
 
Q.How do I contact the Financial Training and Documentation department?
 
A.Financial Training and Documentation - Staff and Contacts
 
:: Top      :: Back
 

Workshop Content

Q.How do I find out what is presented at each workshop?
 
A.Our Workshop Description page shows the content of each workshop. In addition, a combined curriculum is available showing both the policy and procedure workshops offered by Financial Training and Documentation and the system-related classes offered by the Office of Information Technology. If you would like to have further detail, please email Susan Litton at litton.1 @ osu.edu or call her at (614) 292-5211.
 
Q.How do I find out which workshops I should attend and in what order?
 
A.Our workshop descriptions and the combined curriculum both show the recommended sequence of workshops. Your college fiscal officer may be your best resource to determine your training needs. In addition, you can consult the “What Training Should I Take?” or please feel free to call Susan Litton at (614) 292-5211 for advice.
 
:: Top      :: Back
 

Registration

Q.How do I find out how often a workshop is offered?
 
A.Check the website for a complete schedule.
 
Q.How do I find the time and location of the Financial Training workshops?
 
A.The schedule of the workshops is also on the web site. All Financial Training workshops are offered in the training facility, 231 Mount Hall on west campus.
 
Q.How do I register for a Financial Training workshop?
 
A.A self registration method is used. Financial Training workshops are offered under the heading “Financial Concepts and Policies. ”
 
Q.How do I cancel my registration for a Financial Training workshop?
 
A.To cancel your registration, simply go to the self registration page and follow the same steps as you would to register.
 
Q.If I am unable to access the self-registration page, who do I contact?
 
A.You may call Jonnie Wilson at (614) 292-8411.
 
:: Top      :: Back
 

Prerequisites

Q.Some workshops in the series have prerequisites. If I already know the material, do I still have to attend the prerequisites?
 
A.No, if you know the material, the Controller's Office does not require you to attend. However, your supervisor may require it. Please discuss omitting any prerequisite with your supervisor. You may also contact Susan Litton (Litton.1@osu.edu) or 292-5211 to discuss whether or not you should attend.
 

Required Workshop

Q.Are any of the Financial Training Workshops required?
 
A.The workshop entitled: "Introduction to Your Business Responsibilities at OSU," is required by the Controller's Office for certain employees. In addition, your college or department might require you to attend one or more of the workshops.
 
Q.Who does the Controller's Office require to attend "Introduction to Your Business Responsibilities at OSU?"
 
A.As of July 1, 2005, if you have been given certain types of "approval authority" in the online Financials and/or Human Resources systems, you must attend the workshop.
 
Q.If I acquired approval authority before July 1, 2005, am I required to attend?
 
A.No. The requirement applies to July 1, 2005 and later. It is not retroactive.
 
Q.If I attended "Introduction to Your Business Responsibilities" before acquiring access, or before July 1, 2005, must I take it again?
 
A.No.
 
Q.How do I know if I have "approval authority?"
 
A.To see if you have a type of systems access that gives you approval authority, check the user types and workflow roles located on the OIT website: http://www.oit.ohio-state.edu/hrfin/securityandworkflow.html
 
Q.Who should I contact for help if I don't recognize the user types or workflow roles that have the training requirement for the workshop?
 
A.If you are not sure if you have "approval authority," your supervisor can assist you in determining whether you are required to attend the workshop.
 
:: Top      :: Back
 
Q.Is there anyone else that can help me determine whether I am required to attend the workshop or not?
 
A.If you need additional guidance regarding your training requirements, your Senior Fiscal Officer for your College or Vice Presidential area can assist you.
 
Q.Even if I don't have "approval authority" in the Financials or HR systems, can I still attend "Introduction to Your Business Responsibilities at OSU?"
 
A.Yes, absolutely. All interested university employees are welcome to attend.
 
Q.Is there a difference between the workshop "Introduction to your Fiscal Responsibilities" and the workshop called "Introduction to your Business Responsibilities?"
 
A.Both workshops satisfy the requirement. "Intro to Business" is an expanded version of the "Intro to Fiscal."
 
Q.If I've already taken "Introduction to Your Fiscal Responsibilities," do I have to take the new version of the workshop?
 
A.The Controller's Office does not require it if you attended the "Intro to Fiscal" version. However, you should check with your supervisor because your college or VP may require you to attend.
 
Q.How often is the required workshop offered?
 
A.At least once a month, but if there is a larger demand, Financial Training will add sessions as needed.
 
:: Top      :: Back
 
Q.Who teaches the required class, "Introduction to Your Business Responsibilities at OSU?"
 
A.We have presenters from Business and Finance (B&F) and Human Resources. Char Jessie is the lead presenter.
 

Certificates and Manuals

Q.How do I qualify for a workshop certificate?
 
A.Each participant must attend the workshop in its entirety to be eligible to receive a workshop certificate. Certificates are distributed at the close of the workshop.
 
Q.How do I obtain a Financial Training workshop manual if I cannot attend the workshop?
 
A.You may call Jonnie Wilson at (614) 292-8411 and request a manual. However, the manuals are designed for initial use in a workshop setting, so it is best to attend the workshop and receive your manual there.
 
:: Top      :: Back

Surplus Materials Disposal

Q.How do I dispose of old equipment?
 
A.You need to contact your equipment coordinator. This person is usually located in the fiscal or business office of your college or department.
 
Q.Can I put old equipment in the trash?
 
A.No. Contact Michele Tiburzi at 688-3545.
 
Q.What is surplus equipment?
 
A.Any equipment that is purchased with University funds.
 
Q.How do I dispose of Research Foundation items.
 
A.No department may dispose of Research Foundation items without prior authorization of the Research Foundation. Contact Michele Tiburzi at 688-3545 for further information.
 
Q.How do I purchase items from Surplus?
 
A.Sales are conducted at the Surplus warehouse every Tuesday from 8:00a.m.-3:30p.m. on a first come first serve basis. Only checks and money orders are accepted as payment.
 
:: Top      :: Back

Unanswered Questions

Q.I have a question that is not listed here. How do I get my question answered?
 
A.

  Home
Our goal is to have an easy to use, informative web site.
If you have any trouble accessing this page or would like to submit feedback, contact Webmaster @ ctlr.ohio-state.edu.
Page Last Updated 12/11/2006
 
Bottom Spacer