Introduction

"Who Do I Call?" is a comprehensive list of contacts to call for assistance with fiscal matters. By clicking on one of the topics listed, you will be linked to a specific section of the "Who Do I Call" list. This version has been updated as of August 2009.


Table of Contents

PURCHASING (PO'S AND REQUISITIONS)
Purchase Order problems; change orders; closing a PO; web-based bid posting; etc.

MINORITY BUSINESS INITIATIVE
Finding a minority-owned business; minority business reports; etc.
   ALPHABETICAL   
LIST OF TOPICS

 

STORES
"Green Alternatives" program

RECEIVING INFORMATION
Recording receipt of goods in the Financials System; non-receipt of goods, etc.

PRINTABLE VERSION (PDF)

 

ACCOUNTS PAYABLE INFORMATION
Invoice processing; "credit hold" questions; sales tax exemption form; copies of invoices; PREP (Payment Request Entry Page); honoraria; credit memos; special check requests; refund checks; foreign drafts; stop check payment; copies of canceled checks; direct deposit of reimbursements; etc.

PCARD PROGRAM INFORMATION
Applying for a Purchasing Card, Travel Card or GET Card; unallowable commodities; declined sales; incorrect transactions; changing information on an existing application; lost cards; etc.

TRAVEL INFORMATION
Travel Requests; Travel System; per diem rates; eTravel System; etc.

ASSET MANAGEMENT
Asset policies, tagging; OSP Assets; changes in equipment location; disposal of assets; retirement of assets; etc.

SURPLUS MATERIALS DISPOSAL INFORMATION
Disposal of computers; donating equipment to other organizations; purchase of equipment by OSU employees; etc.

TRAINING INFORMATION
Financial Training & Documentation (policy & procedure training); Office of Information Technology (hands-on systems training and online training); Purchasing training; Travel training

ACCOUNTING INFORMATION
Monthly closing schedules; setting up new ChartField segments; error messages during journal entry; tax-related questions; university overhead; earning interest on cash balances; temporary investment rates; etc.

EREPORTS INFORMATION
Accessing eReports; obtaining paper-based reports; changing a distribution number; flex and simplified flex reports; etc.

RESOURCE PLANNING INFORMATION (RPIA)
Budget and fund transfers; new budgets, overhead rates

PAYMENTS MADE TO THE UNIVERSITY: RECEIVING, PROCESSING, & RECONCILING
Accepting charge card payments; problems with reconciling charge card transactions; problems with deposits; bounced checks, etc.

PETTY CASH AND CHANGE FUND INFORMATION

OTHER CASH MANAGEMENT INFORMATION
Electronic fund transfers; bank accounts; insurance claims; theft

ACCOUNTS RECEIVABLE INFORMATION
Past-due invoices; recording receivables; collection fees; write-offs

GIFT RELATED INFORMATION

ENDOWMENT INFORMATION

MISCELLANEOUS QUESTIONS

JOB AIDS

ASSIST

WHERE IS...?
Name and address of various campus departments



Who Do I Call For?

PURCHASING (PO'S AND REQUISITIONS)

Purchasing is the department that has the authority to purchase goods and services from external vendors by issuing Purchase Orders on behalf of the University.

•     Who do I call if I have problems with using the Financials System as a Requisitioner or Delegated Buyer?

Peg Schmidt
(614) 688-8615
Schmidt.243@osu.edu

•     Who do I call about Purchase Order problems, change orders, or corrections needed to an existing Purchase Order?

Sue Burge
(614) 292-9737
Burge.3@osu.edu

or

Connie Hammond
(614) 688-8127
Hammond.3@osu.edu

•     Who do I call to find out what can or cannot be requested on a Blanket Purchase Order?

Sue Burge
(614) 292-9737
Burge.3@osu.edu

or

Connie Hammond
(614) 688-8127
Hammond.3@osu.edu

•     Who do I call if I have questions regarding the Purchase Order Closure form?

Connie Hammond
(614) 688-8127
Hammond.3@osu.edu

•     Who do I call if I need assistance with performing a vendor search?

Paulette Duffey
(614) 688-8752
Duffey.40@osu.edu

•     Who do I call if I have a question regarding Purchasing's "Vendor Registration and Bid Information" system (the web-based bid posting process)?

Sue Ledin
(614) 292-7394
Ledin.2@osu.edu

•     Who do I call to get a credit reference or bank letter of reference requested by a vendor?

Paulette Duffey
(614) 688-8752
Duffey.40@osu.edu

•     Additional information is available on the Purchasing website at:

http://purchasing.osu.edu



MINORITY BUSINESS INITIATIVE

•     Who do I call if I have questions about the Minority Business Initiative?

Bob Quinn
(614) 292-1686
Quinn.106@osu.edu

•     Who do I call if my area is having difficulty finding minority-owned businesses?

Bob Quinn
(614) 292-1686
Quinn.106@osu.edu

•     Who do I call with a reporting question on minority business?

Bob Quinn
(614) 292-1686
Quinn.106@osu.edu

•     Additional information is available on the Minority Business Program website at:

http://purchasing.osu.edu/minoritybiz/index.asp



STORES

•     Who do I call if I have questions about the ibuy website?

Lauren Cappuzzello
(614) 292-1596
ibuy@osu.edu

•     Who do I call if I have business-related questions regarding the ibuy website?

Christine Cihon
(614) 688-8285
Cihon.2@osu.edu

•     Who do I call if I have technical-related questions regarding the ibuy website?

Darryl Jordan
(614) 247-8186
Jordan.270@osu.edu

•     Who do I call to find out which Stores products are environmentally friendly alternatives in the Stores' Green Alternatives Program?

Stores Customer Service Center
(614) 292-2694
osustores.osu.edu/

•     Additional information is available on the Stores website at:

http://osustores.osu.edu/



RECEIVING INFORMATION

Receiving is the department that accepts shipments from external vendors on behalf of the university.

•      Who do I call in Receiving if they received my goods, but I don't have them?

Stores Customer Service Center
(614) 292-2694
osustores.osu.edu/tabfiles/contact.asp

•     Who do I call if I have questions on how to record "receipt of goods" in the Financials System if I received the goods in my department instead of through Central Receiving?

Stores Customer Service Center
(614) 292-2694
osustores.osu.edu/tabfiles/contact.asp

•     Additional information is available on the Receiving website at:

http://receivingandmail.osu.edu



ACCOUNTS PAYABLE INFORMATION

Accounts Payable is the department that makes payments on behalf of the university to external vendors and payees. The department also issues reimbursement and refund checks to individuals when needed.

INVOICE PROCESSING

•      Who do I call to expedite payment of an invoice, or about general inquiries regarding invoices?

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

•     Who do I call if a vendor says the university is on "credit hold" and will not ship goods or provide services to us?

Carla Jackson
(614) 688-4958
Jackson.554@osu.edu

•     Who do I call to get a copy of the sales tax exemption form?

The sales tax exemption form is no longer provided by Accounts Payable. It is available on Accounting's webpage on the Office of the Controller's website at:

http://www.ctlr.ohio-state.edu/forms/forms.shtm#blanket

•     Who do I call to get a copy of a document that has been processed in Accounts Payable?

Invoices are scanned and imaged by central Accounts Payable, and are available online in PeopleSoft Financials or through the Office of the Controller website at: http://www.ctlr.ohio-state.edu/, click "View Invoice".

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

PREP (PAYMENT REQUEST ENTRY PAGE)

•     Who do I call to find out how to get access to PREP?

Your Senior Fiscal Officer or supervisor must request access for you through OIT Data Security.

•     Who do I call if I have questions about payment requests or using PREP?

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

or

Carla Jackson
(614) 688-4958
Jackson.554@osu.edu

•     Who do I call if I have created a Payment Request using PREP and I need to find out the check number and date of payment?

The information is available to you through the Procurement Inquiry Tools in the Financials System. If you cannot locate the payment information, contact:

Accounts Payable
(614) 292-6831

HONORARIA INFORMATION

•     Who do I call for tax treaty information when I am paying someone from another country?

Diane Goubeaux
(614) 688-4978
Goubeaux.18@osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

•     Who do I call regarding problems with honoraria payments?

For non-resident aliens' honoraria payments call:

Diane Goubeaux
(614) 688-4978
Goubeaux.18@osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28@osu.edu


For all other questions regarding honoraria payments call:

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

CREDIT MEMO PROCESSING

•     Who do I call if Accounts Payable includes a credit on a check and the vendor misapplies it?

Carla Jackson
(614) 688-4958
Jackson.554@osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

CHECK RUN INFORMATION

•     Who do I call if I need a special check cut immediately?

These requests should be rare. If you have a special circumstance that warrants a check being issued out of the normal check run days, you should contact:

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

or

Carla Jackson
(614) 688-4958
Jackson.554@osu.edu

•     Who do I call when I am checking to see if a refund check has been issued?

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

•     Who do I call in Accounts Payable if I need a foreign draft?

Diane Goubeaux
(614) 688-4978
Goubeaux.18@osu.edu

•     Who do I call if I need to have a "stop payment" placed on a check that was issued by Accounts Payable?

Sharon Marquis
(614) 688-5680
Marquis.1@osu.edu

•     Who do I call if I need to obtain a copy of a canceled check issued by the university?

Sharon Marquis
(614) 688-5680
Marquis.1@osu.edu


DIRECT DEPOSITS

•     Who do I call regarding direct deposits processed by Accounts Payable?

Erin Slucher
(614) 688-5465
Slucher.3@osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28@osu.edu

•     Additional information is available on the Accounts Payable web site at:

http://www.ctlr.ohio-state.edu/ap/ap-home.shtm

If you have additional questions or problems regarding an Accounts Payable issue, you can email your requests to: aphelpdesk@osu.edu. You will receive a response from a staff member in Accounts Payable by the next business day.


PCARD PROGRAM INFORMATION

There are three types of cards:

  1. The Purchasing Card is a purchasing tool that permits departments to make small dollar purchases instead of using the requisition and purchase order process.
  2. The Travel Card is issued to an individual to purchase airline, hotel and rental car services only.
  3. The group/extended Travel (GET) Card is issued to an individual for business travel-related expenses for two or more travelers or for an individual's travel that spans seven or more consecutive days.

Forms and policy information are available on the PCard Program website at:

http://purchasing.osu.edu/pcard

•     Who do I call if I have difficulty completing the Application form?

Brian VanVranken
(614) 292-9019
VanVranken.2@osu.edu

or

PCard Office
(614) 292-9290
pcard@prs.us.ohio-state.edu

•     Who do I call if I have a policy or procedure question?

Brian VanVranken
(614) 292-9019
VanVranken.2@osu.edu

or

PCard Office
(614) 292-9290
pcard@prs.us.ohio-state.edu

•     Where can I find information about what I can or cannot buy when I use a PCard?

You can access a complete listing of blocked or unallowable commodities on the PCard Program website at:

http://purchasing.osu.edu/pcard

•     Who do I call if I tried to purchase something with a PCard and the sale was declined?

Declines can be due to a variety of reasons (for example: exceeding transaction/cycle limits). The Purchasing Card Manager or Travel Card Holder should contact the bank at (800) 685-4039 to verify reason for decline. If further assistance is needed, contact one of the following:

Brian VanVranken
(614) 292-9019
VanVranken.2@osu.edu

or

PCard Office
(614) 292-9290
pcard@prs.us.ohio-state.edu

•     Who do I call if there is an incorrect transaction on my bank statement?

Brian VanVranken
(614) 292-9019
VanVranken.2@osu.edu

or

PCard Office
(614) 292-9290
pcard@prs.us.ohio-state.edu

•     How can I change the information on an existing application for a PCard?

An approved Maintenance Form must be submitted to the PCard Office before changes can be made to an existing account.

http://purchasing.osu.edu/pcard/forms/forms.asp

•     Who do I call if someone has lost a PCard?

There are 3 important steps that you must take:

  1. Call the Bank at (800) 685-4039 immediately to report the lost or stolen card

  2. If the card was stolen on OSU property, call OSU Police at (614) 292-2121

  3. Contact the PCard office to advise them of the situation and to request a replacement card.

Brian VanVranken
(614) 292-9019
VanVranken.2@osu.edu

or

PCard Office
(614) 292-9290
pcard@prs.us.ohio-state.edu

•     Additional information is available on the PCard Program website at:

http://purchasing.osu.edu/pcard/loststolen/lost.asp



TRAVEL INFORMATION

•     Who do I call regarding Travel Policy questions?

The University's Travel Policies are hosted at the Travel Office website:

http://busops.osu.edu/travel.php.

For additional questions, contact:

Jane Marlow
(614) 292-9290
Marlow.2@osu.edu

or

Brian VanVranken
(614) 292-9290
VanVranken.2@osu.edu

or

Marie Peterson
(614) 292-9290
Peterson.265@osu.edu

•     Who do I call to find out what kind of receipts are needed from travelers?

Jane Marlow
(614) 292-9290
Marlow.2@osu.edu

or

Brian VanVranken
(614) 292-9290
VanVranken.2@osu.edu

or

Marie Peterson
(614) 292-9290
Peterson.265@osu.edu

•     Who do I call to find out if we have to have a Travel Request in place before someone goes on travel status?

Jane Marlow
(614) 292-9290
Marlow.2@osu.edu

or

Brian VanVranken
(614) 292-9290
VanVranken.2@osu.edu

or

Marie Peterson
(614) 292-9290
Peterson.265@osu.edu

•     Who do I call if I have questions about per diem, mileage or foreign exchange rates?

Jane Marlow
(614) 292-9290
Marlow.2@osu.edu

or

Brian VanVranken
(614) 292-9290
VanVranken.2@osu.edu

or

Marie Peterson
(614) 292-9290
Peterson.265@osu.edu

Visit the Travel Office website: http://busops.osu.edu/travel.php

•     Who do I call regarding eTravel System questions or problems?

Jane Marlow
(614) 292-9290
Marlow.2@osu.edu

or

Brian VanVranken
(614) 292-9290
VanVranken.2@osu.edu

or

Marie Peterson
(614) 292-9290
Peterson.265@osu.edu

•     How can I get access to the eTravel System?

An approved System Access Request form must be submitted to OIT to establish system access:

To access form, visit the Travel Office website at:

http://busops.osu.edu/travelforms.php

•     Additional information is available on the Travel website at:

http://busops.osu.edu/travel.php



ASSET MANAGEMENT

The Office of Asset Management is responsible for tracking, and helping departments track, the university's capitalized moveable assets.

•     Who do I call about Asset Management policies?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1@osu.edu

•     Who do I call about inventory tagging?

Kathy Krutsch
(614) 292-6048
Krutsch.4@osu.edu

•     Who do I call about Office of Sponsored Programs (formerly known as OSURF) assets or OSP equipment inventory issues?

Kevin Olsen
(614) 247-6090
Olsen.98@osu.edu

or

Michael Bogart
(614) 292-0844
Bogart.17@osu.edu

•     Can a Professor who is leaving the university take with him items that were purchased with grant money?

No. For policy information contact:

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1@osu.edu

•     Who do I call if I have questions about changing the location of a piece of capitalized equipment?

Angie Herbert
(614) 688-4408
Herbert.27@osu.edu

or

Berrin Bilerel
(614) 688-4159
Bilerel.1@osu.edu

•     Who do I call if an asset is still on my Physical Inventory Report even though I have already sent it to Surplus or sold it to another department on campus?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1@osu.edu

•     Who do I call if I need to find out how to dispose of or retire a fixed asset such as an air conditioning unit?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1@osu.edu

•     Who do I call if I have to dispose of items such as out-dated computers etc., which are listed on our "Physical Equipment and Inventory Review" report?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1@osu.edu

•     Who do I call to obtain an Asset Management form?

All forms are available through the Asset Management website at:

http://www.ctlr.ohio-state.edu/forms/forms.shtm#am

For additional questions, or if you need assistance in completing the form you can contact:

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1@osu.edu

•     Additional information is available on the Asset Management website:

http://www.ctlr.ohio-state.edu/am/am-home.shtm



SURPLUS MATERIALS DISPOSAL INFORMATION

Surplus is the university department that disposes of university assets either through resale or elimination.

•     Who do I call to find out how to get rid of old computers?

Michele Tiburzi
(614) 688-3545
Tiburzi.1@osu.edu

•     Who do I call to find out how to donate equipment or other items to churches, schools, youth groups, etc?

You must work with Surplus and contact:

Michele Tiburzi
(614) 688-3545
Tiburzi.1@osu.edu

•     Who do I call to find out how to sell or give equipment to one of our staff members?

Michele Tiburzi
(614) 688-3545
Tiburzi.1@osu.edu

•     Who do I call for information about the Surplus Property Management System?

Michele Tiburzi
(614) 688-3545
Tiburzi.1@osu.edu

•     Who do I call about system training?

Michele Tiburzi
(614) 688-3545
Tiburzi.1@osu.edu

•     Who do I call for assistance in setting up my department in the Surplus Property Management System?

Systems Development Help Desk
(614) 292-3432
CTL-HelpDesk @ busfin.osu.edu

•     Additional information is available on the Surplus Materials Disposal website:

http://www.ctlr.ohio-state.edu/smd/smd-home.shtm



TRAINING INFORMATION

OFFICE OF FINANCIAL TRAINING AND DOCUMENTATION

The Office of Financial Training and Documentation is responsible for providing training in the university's financial policies and procedures.

•     Who do I call to find out what training I need?

Char Jessie
(614) 292-3357
Jessie.1@osu.edu

For a chart that describes various job responsibilities and the training that will help you prepare for them, be sure to visit the website "What Training Should I Take"? located at:

http://www.oit.ohio-state.edu/hrfin/whattraining.html

•     Who do I call to sign up for training classes?

A self registration method is used. Financial Training workshops are offered under the heading "Financial Concepts and Policies" at the following website:

http://www.oit.ohio-state.edu/hrfin/trainingregistration.html

Please view our Enroll in Workshop tutorial for detailed instructions at the following website:

http://www.ctlr.ohio-state.edu/ftd/tutguides.shtm

If you need assistance when registering for a Financial Training and Documentation workshop you can contact:

Jon Rudolph
(614) 292-8316
Rudolph.13@osu.edu

or

Jonnie Wilson
(614) 292-8411
Wilson.44@osu.edu

•     Who do I call if I am interested in becoming a volunteer presenter for the Financial Training program?

Char Jessie
(614) 292-3357
Jessie.1@osu.edu



OFFICE OF INFORMATION TECHNOLOGY

The Office of Information Technology provides technical training (classroom format) in the use of the Financials and HR Systems, and online training on basic financial topics.

•     Who do I call to find out about technical training on the use of the Financials System?

To register for technical training classes, consult the OIT website at:

http://www.oit.ohio-state.edu/hrfin/trainingregistration.html

If you need assistance accessing the online registration system when signing up for the technical training classes you can call:

Darcey Hile
(614) 247-7828
trngnotif@osu.edu

•     Who do I call if I need to cancel my registration in a class?

You must cancel your registration online via the OIT website at:

http://www.oit.ohio-state.edu/hrfin/trainingregistration.html

If you need assistance or have difficulty accessing the system you can call:

Darcey Hile
(614) 247-7828
trngnotif@osu.edu

•     Who do I call when I need to change or add information to my personal profile in the online registration system?

You can update this information yourself on the training website where you register for classes by choosing "Information we have about you" (instead of choosing "Class Catalog").

If you need assistance you can call:

Darcey Hile
(614) 247-7828
trngnotif@osu.edu

•     Who do I call for information on accessing OIT's online fiscal training?

Teresa Gosser
(614) 688-4518
Gosser.7@osu.edu



PURCHASING TRAINING

•     Who do I call for training to become a Requisitioner or Delegated Buyer?

Peggy Schmidt
(614) 688-8615
Schmidt.243@osu.edu



TRAVEL TRAINING

•     Who do I call regarding training on the Travel System?

An online tutorial for Approvers and Initiators is available at the Travel website:

https://assist-erp.osu.edu/assistTravel/index.html

or

http://busops.osu.edu/travelforms/Travel41_approver_training_web.ppt

For more specific questions or one-on-one consultation, contact:

Jane Marlow
(614) 292-9290
Marlow.2@osu.edu

or

Marie Peterson
(614) 292-9290
Peterson.265@osu.edu



ACCOUNTING INFORMATION

The Division of Accounting maintains the university's General Ledger and the ChartField; issues monthly General Ledger reports to all university colleges and departments; and produces the university's annual financial report.

•     Who do I call to find out the monthly closing schedule?

Any staff member in Accounting can assist you; however the best resource is the Accounting website:

http://www.ctlr.ohio-state.edu/acc/acc-home.shtm

•     Who do I call to set up a new ChartField value (e.g. org, fund)?

Mike Baker
(614) 688-3218
Baker.79@osu.edu

•     Who do I call if I get an "error" message when I enter ChartField information into the Journal Entry pages in the Financials System?

Mike Baker
(614) 688-3218
Baker.79@osu.edu

•     Who do I call if the journal page indicates that I do not have access to a particular Organization number?

You should contact your Senior Fiscal Officer for your College or VP area. Your Senior Fiscal Officer can request access for you through Data Security at:

Access@osu.edu

•     If I see an Operator ID Code of "External," who do I call to find out which area entered the transaction?

The panel "Source Code" identifies the billing department. If you cannot determine who the billing department is you can contact:

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu

•     Who do I call to obtain the university's Federal Employer Identification number commonly known as our "Tax ID" number?

Jodi Kessler
(614) 292-7540
Kessler.91@osu.edu

For other Tax related issues, please refer to the Tax Compliance section of the Controller's Office webpage.

•     Who do I call to find out if my earnings or plant fund as been set up to earn interest on its cash balances?

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu

•     Who do I call to see if my earnings fund has been set up to pay university overhead?

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu

•     Who do I call if I have a question regarding the temporary investment rate?

Mike Baker
(614) 688-3218
Baker.79@osu.edu

or

Robb Hupp
(614) 688-4519
Hupp.1@osu.edu

•     For all other questions, you can email the GL Help Desk at:

GLhelpdesk@osu.edu


•     Additional information is available on the Accounting website at:

http://www.ctlr.ohio-state.edu/acc/acc-home.shtm



EREPORTS INFORMATION

•     Who do I call to find out how I get access to the Financial and Human Resource reports?

Your Senior Fiscal Officer for your college or department can assist you in gaining access to the system.

•     Who do I call to get paper-based reports in my department?

Your Senior Fiscal Officer for your college or department can identify the individual(s) that receive the reports for your area.

•     Who do I call to change my report distribution number?

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu

•     Who do I call if I cannot find a particular standard monthly General Ledger report on eReports?

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu

•     Who do I call for assistance in setting up simplified flex or flex reports in eReports?

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu

•     Who do I call if I am having difficulty finding a list of valid ChartField values or node names to be used in simplified flex and flex reports?

Rob Hupp
(614) 688-4519
Hupp.1@osu.edu



RESOURCE PLANNING INFORMATION (RPIA)

•     Who do I call if I need help entering GFSA (General Funds Spending Authority) or PBA (Present Budget Allocation) transfers:

John Boyer
(614) 688-4121
Boyer.40@osu.edu

•     Who do I call if I need help entering Fund Transfers:

John Boyer
(614) 688-4121
Boyer.40@osu.edu

•     Who do I call to find out new budget information, overhead rates, etc?

You should contact your financial analyst in the Office of university Resource Planning. Each department at the University has an assigned financial analyst for their college or VP area.

John Boyer
(614) 688-4121
Boyer.40@osu.edu

or

Ruth Burns
(614) 688-4135
Burns.46@osu.edu

or

Debbie Pelley
(614) 292-9447
Pelley.4@osu.edu

•     Additional information is available on their website at:

http://www.rpia.ohio-state.edu



PAYMENTS MADE TO THE UNIVERSITY: RECEIVING, PROCESSING, AND RECONCILING

•     Who do I call to find out how to accept charge card payments?

Carole Fallon
(614) 292-7792
Fallon.82@osu.edu

•     Who do I call to find out how to accept charge card payments via the Internet?

Carole Fallon
(614) 292-7792
Fallon.82@osu.edu

•     Who do I call with questions regarding charge card transactions received for payment that cannot be reconciled?

Jeannette Bilas
(614) 292-4822
Bilas.1@osu.edu

or

David Jones
(614) 688-3659
Jones.1976@osu.edu

•     Who do I call regarding a problem with a deposit made on behalf of our department?

Jeannette Bilas
(614) 292-4822
Bilas.1@osu.edu

•     Who do I call if I received a payment for goods or services and the check received for payment bounced?

Deborah Bohanan
(614) 292-7574
Bohanan.1@osu.edu



PETTY CASH AND CHANGE FUND INFORMATION

•     Who do I call to set up a petty cash or change fund in our department?

David Jones
(614) 688-3659
Jones.1976@osu.edu

•     Who do I call if I have questions regarding our petty cash or change fund?

David Jones
(614) 688-3659
Jones.1976@osu.edu



OTHER CASH MANAGEMENT INFORMATION

•     Who do I call to find out about electronic transfers of funds?

Sharon Marquis
(614) 688-5680
Marquis.1@osu.edu

•     Who do I call to confirm monies received by wire transfer or electronic fund transfer?

Jeannette Bilas
(614) 292-4822
Bilas.1@osu.edu

•     Who do I call if I want to open a bank account for my department?

Sandya Wickramanayake
(614) 292-8121
Wickramanayake.1@osu.edu

For security reasons, departments are rarely permitted to open their own bank accounts.

•     Who do I call if a theft occurs?

You must contact University Police to report the theft:

(614) 292-2121

You should contact Internal Audit:

(614) 292-9680

•    Information regarding cash handling is available on the Internal Audit website at:

http://www.ia.ohio-state.edu/Theft_Fraud.asp

•     Who do I call if there is an insurance claim regarding anything stolen (either cash or non-cash assets such as vehicles, computers, etc.), or if I have insurance questions?

Gabby Reissland
(614) 247-8840
Reissland.1@osu.edu

You must notify the University Police and file a report:

(614) 292-2121



ACCOUNTS RECEIVABLE INFORMATION

•     Who do I call if I have a question on how to record a receivable?

Tricia Privette
(614) 688-3728
Privette.3@osu.edu

•     Who do I call if I billed a customer for goods or services and they have not paid the university within the payment terms of the invoice (i.e. the invoice is now considered past due)?

Deborah Bohanan
(614) 292-7574
Bohanan.1@osu.edu

•     Who do I call to find out how much the collection fee is for items referred to the Accounts Receivable Office such as returned checks, unpaid bills, etc?

Deborah Bohanan
(614) 292-7574
Bohanan.1@osu.edu

•     Who do I call if I want to write off a receivable for my department?

Deborah Bohanan
(614) 292-7574
Bohanan.1@osu.edu



GIFT-RELATED INFORMATION

•     Who do I call if I have received a gift check for the university?

Many colleges and departments have a development officer who can assist you. To find a directory of University Development Staff members, go to:

http://www.giveto.osu.edu/areas/directory.asp

If you need additional assistance regarding gift processing, fund descriptions or setting up gift funds you may also contact:

Kristyn Carman
(614) 292-2141
Carman.4@osu.edu



ENDOWMENT INFORMATION

•     Who do I call to get an endowment transfer form to transfer endowment income or other university monies to the endowment principal?

The Endowment Transfer Form is available on the Office of the Financial Services' website at: http://www.treasurer.ohio-state.edu. Click on the tab "Staff" at the top of the page and then click on "Endowment Transfer Form" which is the last selection under the "Endowment" section. If you have any questions, please contact:

Gary Leimbach 
(614) 688-3652
Leimbach.4@osu.edu

•     Who do I call to find out endowment principal, market value, or projected distribution for an endowment fund?

This information is available on the Office of the Financial Services' website at: http://www.treasurer.ohio-state.edu. For individual fund balances (and abbreviated fund descriptions), click on the tab "Endowment" at the top of the page then click on "Descriptions and Balances." If you require more detailed information, then go back to the top of the page and click on the tab "Staff" and scroll down and choose any of the different reports listed under "Endowment."

Note: If you have never used this portion of the site ("Staff"), the following steps must be taken first:

1.     Make sure you have an active OSU Internet User Name and password

2.     You must contact Gary Leimbach and request access to the Treasurer's system

If you need additional information or have questions regarding the use of the site you can contact:

Gary Leimbach
(614) 688-3652
Leimbach.4@osu.edu



MISCELLANEOUS QUESTIONS

•     Who do I call regarding payroll entries on my reports?

For questions about the HR System, contact Human Resource Information System Help Desk (HRIS)

(614) 688-0130
hris@osu.edu

JOB AIDS

Unfortunately, there is not one location for all of the job aids you might need. The majority can be found on the two websites shown below:

1.    Quick Reference Guides

http://www.ctlr.ohio-state.edu/ftd/tutguides.shtm

These financial guides are useful tools when reconciling your GL Reports:

•    Reports - Explanation of Fields
•    Funds typically used by an academic department
•    Interpreting your balance sheet
•    Chart showing how to use debits and credits
•    Online ChartField Tutorial

2.    ASSIST

http://www.oit.ohio-state.edu/hrfin/assist.html

ASSIST is the online help tool for the HR and Financials Systems.



WHERE IS...?

•      Division of Accounts Payable
Office of the Controller

901 Woody Hayes Drive,
2010 Blankenship Hall
Columbus, Ohio 43210-4016
Phone (614) 292-6831
Fax (614) 292-2294
http://www.ctlr.ohio-state.edu/ap/ap-home.shtm

•      Purchasing
 •     Stores, Receiving, and Mail Services
•      PCard and Travel Office

2650 Kenny Road
Stores & Receiving Building
Columbus, Ohio 43210
Phone: 614-688-8200
Fax: 614-292-6913
http://purchasing.osu.edu/
http://osustores.osu.edu/
http://receivingandmail.osu.edu/
http://purchasing.osu.edu/pcard/
http://busops.osu.edu/travel.php

•      Division of Accounting
Office of the Controller

901 Woody Hayes Drive
2020 Blankenship Hall
Columbus, Ohio 43210-4016
Phone (614) 292-4156
Fax (614) 688-3572 
http://www.ctlr.ohio-state.edu/acc/acc-home.shtm

•      Office of Asset Management
Office of the Controller

901 Woody Hayes Drive
2070 Blankenship Hall
Columbus, Ohio 43210-4016
Phone (614) 292-6048
Fax (614) 292-1121 
http://www.ctlr.ohio-state.edu/am/am-home.shtm

•      Surplus Materials Disposal
Office of the Controller

1165 Kinnear Road
Columbus, OH 43212
Phone (614) 292-8733
http://www.ctlr.ohio-state.edu/smd/smd-home.shtm

•      Office of Human Resources

Payroll Information
1590 North High Street
Suite 300
Columbus, OH 43201-2190
(614) 292-2311
http://www.hr.osu.edu/payroll/

•      Office of the Financial Services (formerly the Office of the Treasurer)

Riverwatch Tower, Suite B
364 W. Lane Avenue
Columbus, OH 43201-4340
(614) 292-6261
http://www.treasurer.ohio-state.edu/



Below is an alphabetized listing of topics for the "Who Do I Call" list. By clicking on a topic, you will be directed to a specific section of the "Who Do I Call" list.

Accounting Information
Accounts Payable Information
Accounts Receivable Information
Asset Management Information
Check Run Information 
Credit Memo Processing
Endowment Information
eReports Information
Gift-Related Information
Honoraria Information 
Invoice Processing
Job Aids
Miscellaneous Questions
Office Of Information Technology
On-Line Payment Request Processing
Other Cash Management Information
Petty Cash and Change Fund Information
PREP System
Purchasing Card and Travel Card Information
Receiving Information
Receiving, Processing, And Reconciling Payments
Requisition / Purchasing Information
Resource Planning Information
Stores 
Surplus Information 
Training Information 
Travel Information
Where Is...?